Terms of Service

General

This website (“Site”) is owned and operated by COMPANY (“we,” “our,” or “us”). By accessing or using the Site, you agree to comply with these Terms of Service, as well as our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional terms that may apply to specific products, services, or sections of the Site.

Your use of the Site, whether through manual access or automated means, constitutes your acceptance of these Terms.

We reserve the right to update or modify these Terms of Service at any time. Any revisions will be posted on this page, and your continued use of the Site following such updates indicates your acceptance of the revised Terms.

Intellectual Property

Limited License

All content available on this Site—including text, graphics, logos, images, videos, software, and other materials—is owned by us or our licensors and is protected by applicable copyright, trademark, and intellectual property laws.

The Site is provided solely for your personal, non-commercial use. Unless expressly authorized in writing, you may not reproduce, copy, modify, publish, distribute, sell, translate, transmit, create derivative works from, or otherwise exploit any content available on this Site.

User Content License

By submitting or posting content through the Site—including comments, reviews, photographs, videos, blog posts, or social media content—you confirm that you either own the content or have permission to share it.

You also grant us a perpetual, worldwide, royalty-free, non-exclusive, irrevocable license to use, reproduce, modify, publish, display, distribute, and otherwise utilize that content in any existing or future media.

Linking Policy

You may create a standard hyperlink to this website provided that the link does not falsely imply any endorsement, sponsorship, or affiliation.

Without our prior written consent, you may not frame, embed, inline-link, or incorporate any portion of our website or intellectual property into another website, application, or service.

Disclaimers

This Site may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those websites or their services, and we are not responsible for their content, policies, or practices.

All information, products, and services provided through this Site are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Online Purchases

When products or services are purchased through this Site, the transaction may also be subject to the terms, conditions, and privacy policies of the payment processor or merchant handling the order.

We make no guarantees regarding the quality, availability, accuracy, or reliability of products or services supplied by third parties.

Interactive Services

Certain areas of the Site may allow users to post comments, participate in discussions, or submit other content.

You are solely responsible for anything you publish and agree not to post material that is unlawful, defamatory, abusive, offensive, misleading, or infringes upon the rights of others.

Account Registration

Some features of the Site may require account registration.

You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

Mobile Messaging

If you subscribe to our mobile messaging service, your wireless carrier may charge message or data fees.

You may unsubscribe at any time by replying “STOP” to any promotional message.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or relating to your use of, or inability to use, this Site or its content.

Termination

We reserve the right to suspend or terminate your access to the Site at any time, with or without notice, for any reason.

Any provisions relating to intellectual property, disclaimers, limitations of liability, or other obligations intended to survive termination will remain in effect.

Refund Policy

Customers may request a full refund within 60 days of product delivery by contacting contact@customercs.com and returning all product bottles, including empty containers.

Approved refunds are generally processed within 3–5 business days after the returned items have been received and verified.

Digital Millennium Copyright Act (DMCA)

If you believe that content on this Site infringes your copyright, please submit a valid DMCA takedown request to contact@customercs.com in accordance with applicable U.S. copyright law.

Additional information regarding the DMCA is available through the U.S. Copyright Office.

Assignment

These Terms of Service are binding upon both the parties and their permitted successors or assigns.

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Dispute Resolution

These Terms are governed by the laws of Barbados.

Any dispute arising from or relating to these Terms or your use of the Site shall be resolved exclusively through binding arbitration in St. Michael, Barbados.

By using this Site, you agree to waive the right to participate in any class action lawsuit or representative legal proceeding.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Anti-Spam Policy

You may not use our systems to send unsolicited commercial emails or bulk messages.

If you believe you have received spam associated with our services, please report it by contacting contact@customercs.com.